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Analyst Nation Moderator
Analyst Nation Moderator

Re: Print From URL not finding documents

After changing webhosts I was able to get this to work but I still feel there is an issue with the coding in the weblet. I feel this way becuse I can see the forms when connecting to http://cloudscanstation.com/forms but I can't see the forms when connecting to http://www.cloudscanstation.com/forms and the page source is identical.

 

 

Tony

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Xerox Employee
Xerox Employee

Re: Print From URL not finding documents

The cause has been determined for this.  The Print from URL app behaves differently based on the HTTP Server header.  IIS and Apache are supported servers, your host uses Nginx which changes the server header.  Nginx is a reverse proxy used in share hosting situations so while you may have Apache for the regular server the server header may be replaced by the Nginx header.  At this time there is not much you can do other than change hosts I believe.  If your host allows you to spoof the header then you can fix this by changing the server header to Apache.  A fix for this will require a new release of Xerox App Studio.

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Analyst Nation Moderator
Analyst Nation Moderator

Re: Print From URL not finding documents

Is the fix going to be considered for a new version of App Studio?

 

The majority of our Document Technology Partners and the small business they work with are using shared hosting so I'd hate to see them not be able to demo this.

 

Also, should this be added to the FAQ or caveat list?

 

Thanks

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