Please try enabling file extensions on the Directory Browsing page on the IIS Server.
This is should allow the files to print at the device.
202-962-7516 or 8-459-7516
We would like to try to recreate the scenario. Would you mind sharing the following information, please?:
-Which device(s) are generating the error?
-Which version of sw/fw are the devices running?
-Which Web Service is being used (IIS, Apache, Linux)?
-Does every file fail to print?
-Would you mind sharing the Title of a file that fails to print?
I have an old version of Print from URL (3.0.1.042916) that lists and prints the documents on my server with no issues. I updated the app to the new version ( 3.0.2.063016) and pushed it to some new CK 2 devices. It no longer will print - it lists the files to print however it fails and prints an error page saying " there is a problem with the URL specified".
I installed the new version on the machine that also has the old version (that still works) and it fails the same way.
Did anyone test the new version of this app? Now that I have updated my app in app studio, I can no longer push out a working version.
The server I am connecting has not been changed. (My old version of the app still works).