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New Member
New Member

Receiving "Failed Authentication Exception" when trying to publish Connectkey info app

Trying to publish the Connectkey Contact info app to a 7855, software version 072.040.004.09100. Once I attempt to publish the app I receive "Failed Authentication Exception" or "unable to authenticate user" error. I am using Chrome, and I am logged into the device along with Centerware as an administrator

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Xerox Employee
Xerox Employee

Re: Receiving "Failed Authentication Exception" when trying to publish Connectkey info app

Please check 

http://www.support.xerox.com/support/APP_STUDIO/support/en_US.html?objGUID=6963

 

"Make sure the username and password for the device is the administrator username and password for the MFD, and make sure that the clocks for both systems are correct."

 

 

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