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Xerox Analyst RichS-Xerox
Xerox Analyst

Scan to Office 365 app - Status: Scanning

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My licensed instance of the Xerox App Studio Scan to Office 365 app allows me to log in to Office and choose a destination to store the scan. I do so and press the Start button and the device (CW8700) initiates the scan and seemingly completes. However, the device's Job Status shows that the scans I have initiated are hung-up Scanning (for lack of a better term). I have enclosed a screen capture of the Remote Console.

 

I have not as yet rebooted the device to see if that will correct the issue...

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Xerox Analyst RichS-Xerox
Xerox Analyst

Re: Scan to Office 365 app - Status: Scanning

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Never mind...

 

I deleted the first scan only, and it and the second scan were deleted by the CQ8700.

Once they finished the delete process, the rest of the scans were processed without any issue.

 

Sorry for the firedrill.

Rich

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