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New Member
New Member

Agent Registration Failed

Hi, I had a working test system of Mobile Print Cloud back in February. Looking at it now the Agent stopped communicating with the cloud a few weeks after it was installed. I have upgraded the agent that was working and tried to install agents on 2 other servers and I always get Agent Registration failed...any ideas why?

 

The firewall guys says the registration request is getting through the firewall. The only other thing is all of our licenses are expired. I was going to add the production printers than license it. Is that possible that the lack of licenses is stopping the registration?

 

Any help is appreciated.

 

Thanks

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Xerox Employee
Xerox Employee

Re: Agent Registration Failed

Responded to forum post via email.

"Innovating how the world communicates, connects and works."
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New Member
New Member

Re: Agent Registration Failed

Thank you, it is good to know that I need to put into new licenses before I install the agents. We have some on order.

 

Thanks again

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