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1 Reply
Joe Arseneau
Valued Advisor
Valued Advisor
‎04-07-2017 12:38 PM

Re: AirPrint on WorkCentre 7855i

Either you set the print policy to BW CWIS > Properties > Services > Printing > General

 

1.GIF

 

Or you have an accounting system for color print (Apple doesn't support this) so it prints BW instead of failing the job, those 2 options are here.

 

CWIS > Properties > Login/Permisions/Accounting . User Permissions > User Permissions Roles > Edit

 

2.GIF

 

3.GIF

 

If option 2 is the issue, you may be able to set the iPhones/iPads as IPP exceptions and cludge it into working, but you definitely won't be able to track the user.

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Joe Arseneau
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TGladden
New Member
New Member
‎04-07-2017 10:25 AM

AirPrint on WorkCentre 7855i

We have a few WC7855i copiers, they have airprint enabled and printing does work. 

Problem is nothing will print in colour, every job comes out in greyscale.

Apple devices are fine, they will print in colour to Dell colour printers, just not with these Xerox copiers.

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