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Cloud print and Chromebook accounting

Product Name: Xerox Workplace cloud
Operating System: Windows 10

Good Afternoon, 

We have bought the Xerox Workplace Cloud in June of last year when we initially set it up everything was working fine, I have it set up on a Windows 10 desktop. About 2 weeks ago something happened and now we cannot enter accounting codes into the Chromebooks. On the admin side it is showing that Xerox standard accounting is enabled, On the Chromebooks, it does not show that the accounting is available. and when you just hit print the job fails because on the printer the accounting codes are enabled. 

....Please help

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Xerox Employee
Xerox Employee

Re: Cloud print and Chromebook accounting

Hi,

I have sent you an email for more information. If you dont respond I will assumen the issue has been resolved.

Thanks

XMP Admin

"Innovating how the world communicates, connects and works."
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