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Technical Escalation User
Technical Escalation User

MS Word and Mobile Print Cloud

When sending a MS Word Mobile Print Cloud job to a Xerox 7225 the black text is barely noticeable, color is OK.

Converting the same image to a PDF then sending the document prints fine. JPGs also print fine. Any suggestions appreciated.

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3 Replies
Xerox Employee
Xerox Employee

Re: MS Word and Mobile Print Cloud

Does the MS Word file print ok when not printing through Mobile Print Cloud? Try printing the file from your computer directly to the Xerox 7225. Also, what type of MS Word document is it, .doc, .docx, .docm?

"Innovating how the world communicates, connects and works."
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Technical Escalation User
Technical Escalation User

Re: MS Word and Mobile Print Cloud

When using a PC to print with a print driver output is OK.......until now! It started the same issue, black is faded. Seems to be intermittent at best. Technician is on the way to resolve (we hope). Will update after his visit.

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Member
Member

Re: MS Word and Mobile Print Cloud

will soon appear on the android microsoft office.
Perhaps those of the company invent something new

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