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Technical Escalation Support
Technical Escalation Support

Mopria Load Error "DLM SPI Extraction Failure"

On a 5865 running ConnectKey 1.5 version 072.194.14800, I downloaded the Mopria DLM file from Xerox.com Support and Drivers.  Whenever I load it through the 5865 web interface for Softwate Upgrades, it sends the file and the printer prints an error page with the status "DLM SPI Extraction Failure".    All upgrades are enabled.

Any ideas?????

Randy Stafford

405-706-0082