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SYRUSGEORGE
FreeFlow User

Network Accounting

Product Name: Xerox Workplace Suite
Operating System: Windows Server 2012 R2 x64

Hello,

I have recently installed and configured Xerox Work Place Suite 5.1 on a windows Server 2012 r2, I have below challenges, appreciate if i get some help in this forum.      

Below are few details.

Problem Stateent : Accouting is not getting enabled . when add devices.

If I disable accounting devices are getting added succesfully.

Server : Windows 2012 R2 with most recent updates.

MFD : 1 X Versalink C 7020 with PS Kit, and 1 X Versalink C 7020 PCL 6, 5, 5e.

Tried with manual and Print managment sotware mange device change options.

Regards

Syrus George

 

 

 

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2 Replies
Xerox Employee XMP_Admin
Xerox Employee

Re: Network Accounting

Syrus,

 

I have some clarifying questions.

 

Problem Statement : Accounting is not getting enabled . when add devices.

 Question: Are you saying that when you enable XWS Usage Tracking feature, Network accounting is not enabled automatically ?

If I disable accounting devices are getting added successfully.

Question: Are you saying that if Network Accounting is enabled on the Printer, you cannot enable the printer on Workplace Suite ?

Thanks

XMP Admin

"Innovating how the world communicates, connects and works."
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SYRUSGEORGE
FreeFlow User

Re: Network Accounting

Queston : Are you saying that when you enable XWS Usage Tracking feature, Network accounting is not enabled automatically ?If I disable accounting devices are getting added successfully.

Answer : Yes.

Question: Are you saying that if Network Accounting is enabled on the Printer, you cannot enable the printer on Workplace Suite ?

Answer : Yes.

( Even when I enable Network Accounting on the device manually this feature is not getting enabled) that means printer will get enabled with warning error in XWS.

 

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