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Xerox Employee
Xerox Employee

Registering a previous device and forgotten XMPC account



I have a question regarding Xerox Mobile Print Cloud.

For testing purpose, some months ago I registered a device (my own printer) under XMPC but unfortunately I cannot remember the login name and password I used at that time so I cannot register this printer with my new account.


Is there a way to delete this device from our database (like a super admin) ?

In fact I think this could be tricky with demo machines: what’s happen if a previous customer/people already registered the devices with his own XMPC account … ?


Thank you




Pre Sales Analyst

Xerox France

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