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Reproman1984 Frequent Contributor
Frequent Contributor

TCPConv2 not releasing jobs

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Product Name: Workplace Suite

I'm having problems getting a TCPConv2 to release jobs to a Xerox Phaser 3260 printer. It's the latest build of WPS on a 2008 R2 server. Standard secure release via EIP is working fine.

When I check the server logs it's showing the following -

Message: AcceptCallback ending, socket has been cleaned up, port=[7777]. Exception: Cannot access a disposed object.

Object name: 'System.Net.Sockets.Socket'.

DateTime: 2019/02/21 10:17:55(Z+0)

Category: General

Severity: Error

Method: Xerox.MobilePrint.BULA.Service.ConvenienceAuthentication.NetworkCardReaders.NetworkCardReaderListener.AcceptCallback() Win32 ThreadId:6596

Extended Properties:

ExceptionMessage - Cannot access a disposed object.

Object name: 'System.Net.Sockets.Socket'.

ExceptionStackTrace - Exception: System.ObjectDisposedException

Exception: Cannot access a disposed object.

Object name: 'System.Net.Sockets.Socket'.

Stacktrace:    at System.Net.Sockets.Socket.EndAccept(IAsyncResult asyncResult)

   at Xerox.MobilePrint.BULA.Service.ConvenienceAuthentication.NetworkCardReaders.NetworkCardReaderListener.AcceptCallback(IAsyncResult ar) in C:\Builds\901\XGS-SDI\Balerion_v5_1_Vhagar_Wix\Sources\Source\Xerox.MobilePrint.BULA.Service\ConvenienceAuthentication\NetworkCardReaders\NetworkCardReaderListener.cs:line 203

The firewall is configured to allow traffic via port 7777 and the port shows as listening.

I can send test prints to the printer from the server using the standard print queue and the TCPConv2 is configured to use NAT so is passing the printer IP.

Thanks.

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Reproman1984 Frequent Contributor
Frequent Contributor

Re: TCPConv2 not releasing jobs

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Sorted.
It was a setting on the USB section of the TCPConv2 devcie.
TCP/IP Configuration > TCPConv 2 as Client
TCP Client Configuration > Remote Host or IP = server IP