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Xerox Employee
Xerox Employee

Re: XMPC: Can't change the printer name?

We are looking into the issue and will get back to you ASAP.
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XMPC: Can't change the printer name?

I'm trying to change the printer name "Oncillax" to "Oncilla" in "Printer Information > Name", but I receive the error message:

"Unable to update Device. Please try again.
•Device with the same settings already exists."

There are no present printers with that name. It was before, but I removed them from XMPC. It look's like there are a old remainings in some kind of database.


I have the same problem with other printers that I want to adjust the name on.


I tried to remove the printer in XMPC and then dsicover the printer again, without success.


May I clear the name database or what shall I do?

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