cancel
Showing results for 
Search instead for 
Did you mean: 
Igor Kirsanov New Member
New Member

Xerox 3335/3345 - Workplace IOS app error

Hello!

Can anyone help me with this case?

 

1) I have a problem in work between Xerox 3345  and IOS app (Xerox Workplace).

I add printer in a tab "Local" using the ip address.

1.PNG

It is successfully added. When I try to send any job, it displays the message "Please log in..."

3.PNG

When sending job to other printers (for ex. Versalink), this message does not appear.

2) I login in the app. I send the job to MFD.

Job freezes with infinity converting status.

4.PNG

0 Kudos