I'm also using version 18.104.22.168 and I have a red "X" next to Agent Status "Unable to connect to the Xerox Mobile Print Cloud Services.".
Installed Mobile Print Cloud agent. Worked for a week. Now agent not communicating. Tried reinstalling and rebooting device. No effect. Message "we are unable to communicate with Xerox Mobile Print Cloud Service" Then provides suggestions for proxy server changes. No proxy is used
Agent is able to scan and discover devices but won't connect to Xerox Cloud.
Prior to all of this happening a message flashed asking to register the agent but the screen wouldn't allow any input. Several attempts to close the screen and it went away and hasn't returned.
Any known cure?