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Pol New Member
New Member

cannot open Xerox Workplace Suite

Product Name: Xerox Workplace Suite
Operating System: Windows Server 2016 x64

Dear all,

I have downloaded the lastest version of Xerox Workplace Suite and installed all necessary componenets, but when I open the Xerox WorkPlace Suite Adminitrator, it pops up the below message " The service your requesting is currently not available. Please check your internet and proxy settings are correct. If this error persists, then please conduct your system Administrator. Ensure that the xerox mobile print host service is running.

Also noticed that in server services the xerox mobile print host service its not running even if set the service on automatic.

Best Regard,

 

Andreas 

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3 Replies
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Xerox Employee XMP_Admin
Xerox Employee

Re: cannot open Xerox Workplace Suite

Hi,

Also check to see it the Database service is running. Sometimes is does not automatically start. Check that the Mobility Suite database service is running. If not start it then start it then start the Mobile Print Host Service. If this is a constant problem, you may want to set both of the services on 'Delayed Start'.

 

Thanks

XMP Admin

"Innovating how the world communicates, connects and works."
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Xerox Employee MichaelM
Xerox Employee

Re: cannot open Xerox Workplace Suite

Hi,

Did this resolve your problem ?

Thanks

Michael.

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Pol New Member
New Member

Re: cannot open Xerox Workplace Suite

Hello,

Unfortunately the problem still exists

Best Regard

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