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  • in accepted solutions
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  • in Copying, Faxing, Scanning
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Scanner not working

by TexasClinic New Member in Copying, Faxing, Scanning
‎01-18-2023 10:39 AM
‎01-18-2023 10:39 AM
This is the message I have been getting for the last 2 days when I try to scan something to my personal folder on my computer. HELP!!
  • Tags:
  • WorkCentre 3335/3345
Show results in replies (1)
  • TRY on setting web page (by IP) Services => Web Services => Scan Services => Scan Extensi...

How to set up fax to e-mail forward and fax from p...

by AlexSIT New Member in Copying, Faxing, Scanning
‎12-23-2022 08:37 AM
‎12-23-2022 08:37 AM
Hi there! I have a new C315 and have two questions: 1. How do i set up fax forward to mail (without printing)? 2. How do i send a fax directly from pc? Is there a printer driver just as other mfc ...
  • Tags:
  • Xerox C315 Color MultiFuntion Printer
Show results in replies (1)
  • Hello AlexSIT,  Please take a look at the below articles for the information you're requesti...

MacOS Ventura SMB network scan does not work

by Diogones Member in Copying, Faxing, Scanning
‎12-14-2022 12:47 AM
‎12-14-2022 12:47 AM
Hey all: I have an M1 Mac Mini running MacOS Ventura 13.1 and a Xerox Versalink B7035 in my office. I use SMB file sharing on the Mac to scan documents into a folder onto my desktop labeled xerox_sc...
  • Tags:
  • MacOS
  • SMB
  • Ventura
  • VersaLink B7025/B7030/B7035
Show results in replies (1)
  • Hello Diogones, If you haven't already, uninstall and reinstall the printer with the Xerox Ventur...

Scan to Network Share Advice

by ErrolS New Member in Copying, Faxing, Scanning
‎12-08-2022 06:56 AM
‎12-08-2022 06:56 AM
I cannot get the scan to Network to work. No matter what I try it returns "Network Folder Error - Shared folder not found on server". I have done the following; Ensured that SMB file sharing suppor...
  • Tags:
  • Xerox B225 Multifunction Printer
Show results in replies (1)
  • I have resolved this issue. If you are using Windows ignore the user manuals instructions to utili...

how to diasable scan to email confirmation report

by TomCZ New Member in Copying, Faxing, Scanning
‎08-31-2022 04:48 AM
‎08-31-2022 04:48 AM
Hello all, I looked almost everywhere and I can't find how to disable this option. This machine after accomplishing of a scan and sending it to an apropriate user is printing a confirmation report! ...
  • Tags:
  • Xerox C235 Color Multifunction Printer
Show results in replies (1)
  • TomCZ, I haven't see this product but can you try this KB article: https://www.support.xerox....

Xerox C315 Scan to Email using Office365

by NICHOLASH New Member in Copying, Faxing, Scanning
‎10-10-2022 10:32 AM
‎10-10-2022 10:32 AM
Hello,  Please help me.  I am using a Office 365 and when trying to scan to email I get the scan log back saying it has failed with the Mail Server Response: 530 5.7.57 Client not Authenti...
  • Tags:
  • Xerox C315 Color MultiFuntion Printer
Show results in replies (1)
  • Hi TClark, Been on the phone with Xerox over the last few days.  Very painful. The settings ...

TLS 1.2 - WorkCentre 7545 & 7556 - O365 SMTP

by C8T7 New Member in Copying, Faxing, Scanning
‎10-29-2021 11:39 AM
‎10-29-2021 11:39 AM
We're having issues getting TLS 1.2 for SMTP to work. WorkCentre 7545 System Software: 062.121.001.04300 WorkCentre 7556 System Software: 061.121.225.14700 (I'm aware this one needs an update, a...
  • Tags:
  • O365
  • smtp
  • WorkCentre 7525/7530/7535/7545/7556
Show results in replies (1)
  • InfoNeeded, Here is the link to the lasted Firmware. https://www.support.xerox.com/en-us/produc...

Concurrent wired and wireless connections supporte...

by polombard New Member in Copying, Faxing, Scanning
‎10-06-2022 04:54 AM
‎10-06-2022 04:54 AM
Hi Team, With the new VersaLink B7125, we are able to use concurrent wired and wireless connections supported. With two different networks, it works great when printing, but I'm unable to scan to th...
  • Tags:
  • Other - specify product in post
Show results in replies (1)
  • Hi polombard, how do you primarly use scanning? While as you stated, the VersaLink can use both wir...

Borderless scanning (or, how to disable Edge Erase...

by nvx New Member in Copying, Faxing, Scanning
‎09-30-2022 06:27 AM
‎09-30-2022 06:27 AM
Each page scanned using my B215 multifunction printer has a white border because the MFD erases the edges. How do I disable this feature? I poked around the web configuration console (as per this th...
  • Tags:
  • Xerox B215 Multifunction Printer
Show results in replies (1)
  • Hello nvx,  I searched our knowledge base and couldn't find anything on borderless scanning....

Scanning Multiple Pages to One File

by JayH New Member in Copying, Faxing, Scanning
‎09-20-2022 10:26 AM
‎09-20-2022 10:26 AM
I scanned 25 pages at one time.  I ended up with 25 separate files and not one file. How can I have one scan of 25 pages equal one file. I have to forward the files to a team and 25 separate fil...
  • Tags:
  • Xerox C235 Color Multifunction Printer
Show results in replies (1)
  • Hello JayH,  You can do this using the build job feature instruction are found here. 
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