Hello, I'm sure I'm missing something very obvious here but I've really tried everything I can think of. A friend asked me to set up his new VersaLink C7020 printer and everything appears to be work...
I've confirmed the settings are good (including using telnet to directly connect to the destination mail server address and port from a Windows machine on the same network as the printer), I've confi...
I have a customer that has 2 Altalink C8000 series devices (along with 2 Versalink B/C7000). They have scan to email working. They don't have and LDAP server and do not want to manage local add...
Following an update to the latest firmware/software version 68.59.1 on the 23rd April 2021 we have the Remote Services Error (016-426), the machine also cannot connect to check for further firmware u...
I have MacOS Catalina (10.15.4), and I installed the drivers from here. I have the printer connected to the same wireless network as the mac, and I'm able to print with no problems. However, when...
Afternoon all Thanks in advance for your assistance! We have a Xerox C7020. We scan documents to a folder that need to be single files. We have this set up, but it creates a folder that these files...
Hello. We have a B405 in the field which will not scan (to folder/SMB) more than 100 pages using the 'Preview' feature. The machine has the 'Productivity Kit' which was installed with the...
Hello We've recently installed and setup a VersaLink C7025 and we are unable to get the 'Scan to E-Mail' to work. Job fails, and the following error is in the log: Completed (Error) 016-781...
We scan the same information daily, like a daily position report, and would like to save the subject so that we don't have to put this in each day. Is there a way to do this, or is there a way ...
