Xerox.com
  • Support & Drivers
  • MySupport
Sign In Help

Search

  • Customer Support Forum
  • >
  • Search

Search the Community

Showing results for 
Search instead for 
Did you mean: 
Search Options
  • Subscribe to RSS Feed for this Search
Advanced Hide Advanced
  • Posts
  • Users
Advanced Search Options
Search Modifiers:
You can apply modifiers to the terms you enter in the search field.
Use quotes to search for an "exact phrase".
Use the plus sign to search for +one +or +more +words.
Use the minus sign to -exclude -certain -words from your search.
Limits search results to topics that have no replies.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
  • in accepted solutions
  • solved
  • in General Information
218 results
Sorted by:
Solution Date
  • Date
  • Views
  • Kudos
  • Replies
  • Best Match

VersaLink C71xx German User Guide Download: Link o...

by KS1 New Member in General Information
‎12-16-2022 05:58 AM
‎12-16-2022 05:58 AM
Hello, The download link for German user guide of VersaLink C7120 / C7125 / C7130 on the support pages https://www.support.xerox.com/de-de/product/versalink-c7100-series/documentation?category=&...
  • Tags:
  • Other - specify product in post
Show results in replies (1)
  • Hello KS1, Thanks for your feedback. I sent an email regarding this. It may take a bit to have th...

B225 no IP and no control panel login method confi...

by TECHart New Member in General Information
‎11-28-2022 06:03 AM
‎11-28-2022 06:03 AM
Hello, I tried to install new MFP B225, skipped configuring control panel login method and then by mistake disabled getting IP from DHCP before setting static IP and saved. Now I cannot set IP via ...
  • Tags:
  • Xerox B225 Multifunction Printer
Show results in replies (1)
  • Hello TECHart, Here is all the information I could find for the Czech republic found here on our...

"Abnormal System Termination" since update to 075....

by Ivesvdf New Member in General Information
‎08-18-2022 10:44 AM
‎08-18-2022 10:44 AM
A few weeks ago I updated a Xerox WorkCentre 7855 from version 072 to 073 using the ConnectKey software,  Mere hours afterwards I experienced an issue where the system would spontaneously reboo...
  • Tags:
  • WorkCentre 7830/7835/7845/7855
Show results in replies (1)
  • Hello Ivesvdf,  Sounds like you have tried everything already, so it would be a hardware e...

How to set the IP address

by DynahoeDave New Member in General Information
‎09-14-2022 11:49 PM
‎09-14-2022 11:49 PM
Since we now work from home offices mostly, I have been given the phaser 8560 to use on my home network.  It was previously on the office network, with a 192.x.y.z IP address.  My network i...
  • Tags:
  • Phaser 8560mfp
Show results in replies (1)
  • Hello DynahoeDave,  Here are the instructions on how to manually set the IP address. 

Firmware V3.50.03.07 - latest 08/2021

by NikosAr New Member in General Information
‎02-20-2022 02:42 PM
‎02-20-2022 02:42 PM
After update the firmware from V3.50.03.01 to V3.50.03.07 have problem with printing anything from pages to pdf. Works sometime but in most of cases printing 1 page is nightmare.. because I lost more...
  • Tags:
  • WorkCentre 3225
Show results in replies (1)
  • The Problem was the Airprint connection via WiFi. When Connect with USB problem solved.

Error on Xerox Support website

by AdvSysCon Member in General Information
‎07-28-2022 09:54 AM
‎07-28-2022 09:54 AM
Where do I report an error on the Xerox Support website? The DOWNLOAD button is a broken link on  https://www.support.xerox.com/en-us/product/workcentre-7545-7556/content/60680
  • Tags:
  • broken
  • error
  • link
  • Site
  • Website
Show results in replies (1)
  • Hello AdvSysCon, Thank you for this feedback. We are working on fixing that redirect. In the mean...

Upgrade failure

by wallace_stev New Member in General Information
‎07-18-2022 07:22 PM
‎07-18-2022 07:22 PM
I had a power failure during a manual upgrade and now my printer (WC 7830) cannot detect paper trays or supplies. Please assist. I'm available to give more information.
  • Tags:
  • WorkCentre 7830/7835/7845/7855
Show results in replies (1)
  • Hello everyone, I managed to resolve the issue by clean install via Altboot forced upgrade and all ...

Versalink C605 Login Issues/Finding Mac Address

by kc10guy New Member in General Information
‎07-19-2022 11:25 AM
‎07-19-2022 11:25 AM
1) We recently acquired two used printers. While trying to log in we used the "admin" for username and the serial number as the password. We also tried 1111. In doing so we exceeded the maximum allow...
  • Tags:
  • VersaLink C605
Show results in replies (1)
  • Hello kc10guy, 1) To reset the password you would need to call the Support department and they ca...

Unable to register new printer

by TonyR New Member in General Information
‎06-13-2022 08:21 AM
‎06-13-2022 08:21 AM
I have recently purchased a Xerox C310 printer (not a B310 as specified above, but C310 isn't in the dropdown list), with which I am very happy. This morning I received a message from the retailer r...
  • Tags:
  • Xerox B310 Printer
Show results in replies (1)
  • Hello TonyR,  We have been told that this issue has been fixed, please try again and let us ...

Workcentre 7535 boots displaying 7525 branding

by thucydides New Member in General Information
‎06-04-2021 06:12 AM
‎06-04-2021 06:12 AM
I have a Workcentre 7535 that was given to me by a parent of one of my special education students. For the last year or so, it has run without any lasting issues until a few days ago. I turned the po...
Show results in replies (1)
  • Unfortunately, the only way you can get this problem fixed is to have a new SIM card made specifica...
  • « Previous
    • 1
    • 2
  • Next »

This page content is subject to the Forum’s Terms of Service.

  • Home
  • About Xerox
  • Contact Us
  • Careers
  • Newsroom
  • Investors
  • Privacy
  • Legal
  • Site Map

© 2022 XEROX CORPORATION. All rights reserved.
The Xerox Support Community is powered by Khoros