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display and error

by Seba88 New Member in General Information
‎01-28-2021 01:21 PM
‎01-28-2021 01:21 PM
hello, a recived a phaser 8500 as a gift, the printer was new in sealed box but was laying around in an office for an unknown amount of time. the problem....the display flikers and some time shows i...
Show results in replies (1)
  • Hi Seba88  If the codes is not clearing the next step would be a service technician.  Y...

Centreware Web install "No web sites were found to...

by NigelH New Member in General Information
‎12-28-2020 08:30 PM
‎12-28-2020 08:30 PM
Hi, I am trying to install Centreware Web. (XeroxCentreWareWeb_CWW_v6.5.19) The install goes fine until the step where it needs to find a website. At that step I get the message "No web sites were f...
Show results in replies (1)
  • Hi I got this error as well. I figured out I missed installing the IIS Management Compatibility ...

8570 Software Updates

by RickFelten New Member in General Information
‎04-22-2016 01:56 PM
‎04-22-2016 01:56 PM
I have a Color Cube 8570 printer. Almost every day I receive a Windows Update software update. It seems to be the same update: Xerox Printer Software Update Released August 2011 Published 3/6/2013. ...
  • Tags:
  • Software Updates
Show results in replies (1)
  • Since I have no idea what is causing the update my answer can only be "If Xerox made it, remove and...

Setup WorkCentre 3215 scan to yahoo email

by vinhvtran New Member in General Information
‎12-29-2020 08:10 PM
‎12-29-2020 08:10 PM
Hello, Recently, I bought a Xerox Model WorkCentre 3215.   How do I set up to scan to yahoo mail? Please help. Thanks, Vinh.
Show results in replies (1)
  • Hello vinhvtran, I searched our online knowledge base and found these instructions to setup scan ...

WiFi direct and printer drivers on new devices

by Laurentiu New Member in General Information
‎11-10-2020 09:01 AM
‎11-10-2020 09:01 AM
Hi. I have set up network connectivity on my B215 MF Printer, including Wi-Fi Direct setup. I would like to know if new devices with Windows 10 or Linux can use the printer directly when connected...
  • Tags:
  • driver
  • wi-fi
  • WiFi Direct
Show results in replies (1)
  • Hello Laurentiu, I don't know the answer to this, but I searched the user documentation and it sa...

Putting Phaser 7800 in a mini storage

by Phaser_7800 New Member in General Information
‎10-28-2020 11:20 AM
‎10-28-2020 11:20 AM
Our company is downsizing the office and we are planning to put our Xerox Phaser 7800 in a storage for a couple of months. I would like to know if I need to take out all the toners before I put it in...
Show results in replies (1)
  • Hi, Yes if in that storage the temperature and humidity are not controlled (eg. low/high temperatu...

Where can I find release notes for firmware?

by KevinZ New Member in General Information
‎10-13-2020 11:50 PM
‎10-13-2020 11:50 PM
Before updating the firmware on my WorkCentre 6515, I wanted to read what has changed between the version I have and the latest version. So far I haven't found any release notes. Can someone point me...
Show results in replies (1)
  • What you see on the public website is the current general release. What I provided was the release ...

Webpage error: Unable to access the Public Address...

by TS2 Frequent Member in General Information
‎03-05-2020 07:05 PM
‎03-05-2020 07:05 PM
Hello. In the Public Address Book when I select View All Names I receive this response "Unable to access the Public Address Book. Try again later." I am able to add a new name and perform imports ...
Show results in replies (1)
  • A few easy steps resolved this. Exported Address Book, "dialist" Updated the firmware to 85.04.51...

Download DLM file

by joshjones2 New Member in General Information
‎09-22-2020 07:01 PM
‎09-22-2020 07:01 PM
Hi, where can I download the DLM file for a Workcenter 6605 so I can use the force Altboot method? I know the .exe file will download from support or drivers but I need the .DLM file.  I've sea...
Show results in replies (1)
  • Hi, The only procedure for solve 016-612 in service manual is to replace the IP board (ESS PWB), p...

Problem to copy and print

by PabloPauL New Member in General Information
‎09-22-2020 03:03 PM
‎09-22-2020 03:03 PM
I have a versalink (C7030) printer in our office, from  yesterday, we can't either copy and print on it, when we print no information appear in the paper (Blank).  I need help from  y...
Show results in replies (1)
  • Hi, You will need a tech for diagnose the machine. It could be from a defective drum, developer ho...
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