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  • in accepted solutions
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  • in Hardware
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Workcentre 3335 reboots when going to sleep

by mcogs New Member in Hardware
‎06-26-2023 02:26 PM
‎06-26-2023 02:26 PM
I've had my Workcentre 3335 for a few years now and it worked great printing from any computer in the house including iPhones. Recently I upgraded my internet to Xfinity's XB8 router (I had a TP-Link...
  • Tags:
  • Restarts
  • WorkCentre 3335/3345
Show results in replies (1)
  • I know it has been a while and no one had any workable solutions. I do have to say that Xfinity ins...

Xerox Workcentre 7835 display screen Faded - displ...

by WB New Member in Hardware
‎11-18-2022 05:48 PM
‎11-18-2022 05:48 PM
My Xerox Workcentre 7835 display screen will not display properly.  This has been getting progressively worse until now it no longer will display anything.  I can still print to the copier ...
  • Tags:
  • WorkCentre 7830/7835/7845/7855
Show results in replies (2)
  • Thank you SO MUCH for the information! Regarding having a technician to address this:  I ha...
  • Hello WB,  Here is an article on how to upgrade the firmware. 

Not entering energy saver mode

by Frank_BS New Member in Hardware
‎08-07-2023 02:00 PM
‎08-07-2023 02:00 PM
Dear Community, PLerase help me solving this problem: My Workcentre 7225 does not enter energy saver mode and tells me: "A condition exists that prevents the device entering energy saver mode" bu...
Show results in replies (1)
  • Hello Frank_BS,  I couldn't find anything on the message you're reporting. I suggest calling...

how to log of the web page

by Kerm007 Member in Hardware
‎05-26-2023 02:26 PM
‎05-26-2023 02:26 PM
hello  how to i log off of the webpage ? Thanks   
  • Tags:
  • WorkCentre 7425/7428/7435
Show results in replies (1)
  • Hello Kerm007,  There is no logout button, you just need to close the web browser. If y...

Xerox Print and Scan Experience does not open

by gn82 New Member in Hardware
‎01-14-2023 06:16 AM
‎01-14-2023 06:16 AM
Dear Sir / Madam, I just received my new Xerox B235 all-in-one printer. I installed the latest drivers using XeroxSmartStart_1.7.71.0.exe on my Windows 10 PC (Intel Nuc NUC8i7HVK) The Xe...
  • Tags:
  • Xerox B235 Multifunction Printer
Show results in replies (1)
  • @JusticeUK - I reinstalled my windows with a different version. I moved from my standard Mucro...

Help Changing Staple Cartridges

by signalgraphics61@com New Member in Hardware
‎01-27-2023 02:18 PM
‎01-27-2023 02:18 PM
I need HELP! I am changing the R2 & R3 booklet staple cartridges for the first time. I don't know whow these cartridges are supposed to  come apart to insert the new staple tray. Is there a ...
  • Tags:
  • Xerox Versant 280 Press
Show results in replies (1)
  • signalgraphics61, Take a look at this video on YouTube.  I hope this works for you. https:...

Error 093-926

by alfadir New Member in Hardware
‎01-16-2023 02:50 AM
‎01-16-2023 02:50 AM
Hi, I have a Xerox® VersaLink® C500DN Printerbought in Germany. I have replaced the original Black cartridge with : Xerox 106R03876 Lasertoner Black / Schwarz Extra High Capacity -A - für Xerox V...
  • Tags:
  • VersaLink C500 Printer
Show results in replies (1)
  • Ok, After talking to support in Germany a solution was found : The Printer was bought for 363,00 ...

Mermory stick requirements to be recognized by the...

by SadAdmin New Member in Hardware
‎11-21-2022 01:11 PM
‎11-21-2022 01:11 PM
Does anyone know the technical requirements for memory sticks on the WorkCentre 6515DN? Have successfully used 16GB and 32GB Sandisk but need to ultimately use a encrypted memory stick, tried using ...
  • Tags:
  • workcentre 6515
Show results in replies (1)
  • Hello SadAdim,  I couldn't find anything on the requirement for the memory stick. I suggest ...

Unable to set up B235 or C235 All-In-Ones as USB P...

by J_Gun New Member in Hardware
‎10-13-2022 11:57 AM
‎10-13-2022 11:57 AM
I've been trying to set up a couple of Xerox B235 and a Xerox C235 MFP as USB printers for some remote users of our company. Every time a USB cable is connected between either model of the printers a...
  • Tags:
  • Xerox C235 Color Multifunction Printer
Show results in replies (1)
  • @Matthew2 I spoke with a Xerox tech and this is due to a Windows update from July this year. Updati...

Xerox C310 shows error code [121.12A]

by west_micron0e New Member in Hardware
‎10-16-2022 01:17 PM
‎10-16-2022 01:17 PM
Hardware: Xerox C310 (C310V_DNI) Software verwsion: CSNZJ.076.054   Hello everyone. My Xerox C310 used to work successfully for about one month. Now it doesn't work and just shows...
  • Tags:
  • 121.12A
  • C310
  • Xerox C310 Color MultiFuntion Printer
Show results in replies (1)
  • Hello west_mincron0e, I searched our Support page and it says that is a Fuser Error. It is relate...
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