Hi, I have replaced the HDD and followed all the steps for altboot but unfortunately no luck. I have tried to reseat SD card as well but still no changes. I have error code on motherboard diagn...
I bought this printer about a month ago and worked fine. I adjusted the fuser for printing on light card stock. Ever since making the adjustment it now prints out black, vertical lines on everything ...
Dear Sir or Madam I have the following problem with our Workcentre 7845 When I want to copy, no matter if with scanner or feeder, I always get a blue - grey stripe at the very bottom of the sheet o...
I replaced the 2BTR in our 7855 today and reset the counter to 0. I am now getting a message at the top of the services screen to "Confirm if Second Bias Transfer Roll was replaced." I have, obviousl...
Current (delivered) firmware of my printer: 65.31.81. I tried to upgrade to 65.50.61_WC6515 with fwdl5.3.6.0ww-20190524-1 from an up to date Windows 10 using network -> error 017-759 usin...
I need to reset the admin password on a new WorkCentre 3335. The default admin 1111 does not work. I've rang twice in the last 4 weeks for support and am told that someone will ring back. I've only ...
I am unable to locate a remote control viewer within the embedded web support. For example, on our Workcentre machines we have the abillity to remotely control the machine. Is this possible for...
Tech did a full reset on 5755 & it no longer connects to server. Can't use Centreware. Msg says ensure network cables are properly connected but it was communicating before. it'...
Hi, My printer is brand new, I've done a setup to enable Wifi only, tried the connectivity by scanning a document and send it by mail, everything went fine. The firmware is up to date. As expected,...
Hi: We have 2 versalink C405 printers in our office and they have the same settings with the lastest firmware 68.51.61. We are using a TWN4 cardreader as the login authentication...
