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  • in accepted solutions
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  • in Security / Accounting / Auditron
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Rest Password Admin SC2020

by yqi New Member in Security / Accounting / Auditron
‎11-24-2022 10:53 AM
‎11-24-2022 10:53 AM
Hello ,  How do I restore the default password for the system administrator in DocuCenter SC2020 , as I forgot the old password and I tried several attempts to enter the passwords that I reme...
  • Tags:
  • DocuCentre SC2020
Show results in replies (2)
  • Hello yqi,  I would recommend you contact Fuji Xerox, which is a different company, for more...
  • Hello , TammyL- Xerox Thank you for your response and interest in the Subject The problem was s...

Factory reset without admin password

by Lex_Luthor New Member in Security / Accounting / Auditron
‎10-26-2022 01:47 AM
‎10-26-2022 01:47 AM
 Hello, We have the Xerox B315 for a few weeks, it was working well until today. Whatever we want to do , the printer wants username and password. We have tried with default one - admin and pa...
  • Tags:
  • Xerox B310 Printer
Show results in replies (1)
  • Hello Lex, There is no Text but you can use the chat feature on the Support page. Click the Red C...

iOS app that supports XSA?

by TS2 Frequent Member in Security / Accounting / Auditron
‎04-06-2022 06:55 PM
‎04-06-2022 06:55 PM
Hello. Is there an iOS application available that supports Xerox Standard Accounting? I found Xerox Workplace. XSA does not appear to be supported. Thanks. Dave
  • Tags:
  • IOS
  • PrimeLink C9065/C9070 Printer
  • XSA
Show results in replies (1)
  • The AltaLink line of products does support XSA through AirPrint by providing a field to enter the c...

Password admin

by Ramdane New Member in Security / Accounting / Auditron
‎10-30-2021 09:31 PM
‎10-30-2021 09:31 PM
Hi, I received my new workcentre6515.I tried to connect as admin with 1111, serial number, impossible. And now it said you reached maximum tentative. What I should do? Thank you
  • Tags:
  • workcentre 6515
Show results in replies (1)
  • Hi, Press the Device icon on the control panel, then the Reset tab and Reset to Factory Defaults....

Mask Settings to limit access

by Root New Member in Security / Accounting / Auditron
‎10-23-2021 09:41 AM
‎10-23-2021 09:41 AM
Hi, We need to only allow devices with an IP address in the range 192.168.3.1 to 192.168.3.32 to be able to print, any other address should be denied. We cannot set a range but need a subnet mask t...
  • Tags:
  • VersaLink C405 Color Multifunction Printer
Show results in replies (1)
  • Already solved it, confusing to ask for a mask value for an address that is not a full subnet mask ...

how can i find the admin user name

by Catalinpetrut New Member in Security / Accounting / Auditron
‎10-22-2021 04:38 PM
‎10-22-2021 04:38 PM
Hi to all,  please help me to find the name of admin user on printer . I forgot the user name and now i cant set up the printer. thanks in advance .
  • Tags:
  • Xerox C235 Color Multifunction Printer
Show results in replies (2)
  • Hi, Have you tried to login with the user "admin" and serial number of the machine as password? ...
  • Hello Catatlinpetrut,  The username is case sensitive be sure to enter it as Admin and ...

Phaser 7800 Xerox Generic Root CA Authority certif...

by geoffc New Member in Security / Accounting / Auditron
‎08-06-2021 06:34 AM
‎08-06-2021 06:34 AM
In 2019 I purchased a used Phaser 7800 and when I received it I upgraded its firmware (with help from here) to the latest release at that time 081.150.109.12600. This was in order to resolve any SHA-...
Show results in replies (1)
  • Hi geoffc,  Thank you for using the Support Forum. Please take a look at the spar release ta...

Log in rejected in CentreWare

by ScottDutton New Member in Security / Accounting / Auditron
‎06-20-2021 07:18 PM
‎06-20-2021 07:18 PM
New setup with this new printer. No problem setting initial password and accessing CentreWare on Mac or Windows 10 (have both platforms available). But each time I try to make a change, I'm asked ...
Show results in replies (1)
  • Okay, once I put in admin as all lowercase instead of Admin (as specified in all documentation), it...

B205/CentreWare default password (s/n) not accepte...

by Artem New Member in Security / Accounting / Auditron
‎02-07-2021 08:00 AM
‎02-07-2021 08:00 AM
Hi, I recently got Xerox B205 printer and it's working all right, except that I cannot login to CentreWare Internet Services. As per screenshot below, entering default password (serial number) resul...
  • Tags:
  • b205
  • centreware
  • default password
Show results in replies (1)
  • Hi CathyO, The below did not work fully. Turning on/off did not solve the problem. CentreWare repo...

Xerox standard accounting failure on Mac

by Slamtilt New Member in Security / Accounting / Auditron
‎12-31-2020 03:14 AM
‎12-31-2020 03:14 AM
Hi, We have customer who has only Macs on their office. They want to use Xerox Standard accounting, but it does not work with Mac. I have tested it with version 10.14, 10.15 and now 11.1. Same erro...
Show results in replies (1)
  • verry difficult to use XSA on MAC, it was always a problem, and will be a problem in future the be...
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