It appears the Scan to Cloud App is not working. The scan shows completed on the touch screen but never appears in the senders email box. I have checked spam and deleted folders. I have even done a m...
The app gallery will not load on our recently updated ALTALINK C8035 (software version: 103.001.001.05400) . A network capture shows it making a DNS request to appgallery. external .xerox.co...
Hello, I got two questions... 1. Can I send electronic documents directly for translation rather than printing and scanning? 2. The app details say a .docx file is emailed, but I'm getting a .doc....
I installed Connect 2.0 OneDrive on a device and I get the following error. "This service is currently not available. Please try again later. If the problem persists, contact Xerox suppor...
Machine: Xerox VersaLink C7025 System Software: 57.61.23 Issue: Unable to install EIP apps via browser or from the AppGallery app on the panel. Full Details: I was engaged to help a customer that ...
Hello, when trying to change a self created Info App in the app gallery by changing the image within, I noticed that even though a new version of the app was created (e.g. 1.0.1) the image within nev...
I recently had to reset my App Gallery password. However, after I went to log in, I recieved the following message. " Your account must be verified before you can log into the gallery. Yo...
Hello Guys, I am having some trouble trying to install a trial of some apps for a custmer demo. See below screenshot of the devices I have added to my App Gallery account. When I try to insta...
Hello colleagues, to properly blend a background image into the background of an info app I would need to know the exact color composition of "silver" used in the app. Since it's not possible t...
Trying to sign into our google account on the mfp through the app, the google login comes up, then we enter our email, then the browser redirects to our identity provider to log us in and the app qui...
