Search

We have a program which automatically checks several network folders for TIFF files. If any are found, the program copies them to another location then deletes them from the original location. We have created Scan to templates to save as TIFF files to these locations. These templates seem to work ok for a period of time but will then change file format to PDF, even though the template still indicates it will save as TIFF. The program searching these folders does not recognize PDF's so it appears the folder is empty. Any ideas why they would change to PDF and how to keep the setting at TIFF?

We were attempting to add some life to this old printer by installing a 64MB RAM chip into the expansion slots; the printer currently has 32MB of on board memory already.  On power up the printer sounds as though it's going to complete the startup cycle, but the display stays blank.  There is, however, a red blinking light near the USB port that continues to flash when the RAM module is installed.  The new memory is 64MB EDO non-ECC 60ns 3.3v.  Does anyone have any insight as to why this is failing?

Thanks

Hi,

On our WC 7220, when you are in "Copy"-mode, "Book Copying" is an available option on the Layout Adjustments-tab. 

But If I choose Email or Workflow scanning-mode, there is no similar option for scanning from a book? I've done this on a much older WorkCentre, so I'm wondering if there is a setting for enabling this?

I don't want to do "Book Copying" first, then scan the printed copies.

Current software version: 073.030.055.33800

Regards,

Espen

Hello,

Can anyone direct me to a user's manual for this product?

Thanks for any help in advance,

Mike

Is it possible to perform find/replace when setting metadata with the filename?

Eg:

Filename: "First_second_&_third".pdf

Required metadata: "First second and third"

I took the drives out of my creo in order to back them up, but I now seem to have forgotton where to plug the three sata cords back in.  I plugged the three wires into the three spots circled and it seems to work fine, but I'm fairly confident that is not where they were originally plugged in.  Does it matter?  Please notice that one of the drives was marked system.  Thanks for any help in advance!

(The way they are actually plugged in is the way I THINK they were plugged in originally, but not all three drives are recognized when I plug in that way.) 

HI I'm just an single user on my own wireless network and Xerox seem to make setting up scanning to a folder on my PC the most difficult task on this planet. I have searched these forums and have found the ip address / host name of my PC. I have set up a shared folder with the correct permissions with my login name for my PC but when I try to add an SMB contact to the address book the password fields are not there and when i try to scan i get error 1-005.

Hello !

We bought 34 Xerox multifunction 8035 and 8055 printer and we need to allow all our non administrator users to install themselves these new printers, using UNC links.

We have no problem on Windows 10, but, it doen't work on Windows 7.

Each time, Windows start to install the driver and finish by an error "Operation failed with error 0x000003eb"

I tried also to install the printer locally, creating a TCP-IP port and with drivers copied on the workstation. Same issue.

We have this issue only with the following drivers:

Xerox GPD PS 5585.1300.0.0

Xeroc GPD PCL 5585.1300.0.0

Xerox GPD PS 5617.700.0.0

Xerox GPD PCL 5617.700.0.0

When I used the dedicated drivers, Xerox Altalink C8035 PCL6 for example, no problem.

But we need to use generic drivers, in order to install a pinting management solution in a few months.

I recall that we have this problem only on Windows 7 64 bits clients, when users aren't admin of their workstation.

I tried all GPOs possibles, followwing Microsoft recommendations. I tried all tuto found on the net (like delete drivers, remove registry keys...) Nothing works with there drivers. And the problem is only with recent Xerox Generic drivers.

If somebody have an idea, thx for your help.

Hi

Bit of a weird issue with a Workcentre 7220 that I am hoping someone has perhaps come across.

The printer is managed from a print server. The problem is that when editing settings through the advanced tab the settings are reset after a period of time. This only seems to happen with this tab and printer which is causing some problems.

I am thinking it is perhaps firmware/driver related. The firmware being used: v072.030.004.09101 and the driver being pushed out is Xerox WorkCentre 7220 PCL6.

I am looking for any suggestions to fix this problem.

Thanks,

Gareth